SEPANG, Jan 7 — The introduction of the quick response (QR) code system, via the MyBorderPass app, lets Malaysians enjoy faster immigration clearance, reducing the process to just five to seven seconds, while ensuring enhanced security.
The use of QR codes for immigration clearance at Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, currently in its trial phase, has garnered encouraging responses from Malaysian travellers, including flight crews.
A check by Bernama today found that many Malaysians have downloaded the app and utilised QR codes for seamless immigration clearance.
Airlines Operator Committee chairman Mohamad Azri Mohammad Rashad said the new system significantly streamlines the immigration process, particularly during peak hours, while providing added convenience for Malaysian flight crew.
“With this QR code system, the process is expedited, not only for passengers, but also for Malaysian flight crew,” he said.
“It makes things easier for Malaysians, especially those with connecting flights,” he said, adding that he has encouraged flight crew to download the MyBorderPass app and use the QR code system.
Batik Air cabin crew member Mohd Syukur Ab Wahab said the QR code feature in the MyBorderPass app greatly benefits flight crew due to its speed and efficiency.
“This app is easy to use and is straightforward, and allows us to complete immigration clearance quickly. Flight crew are usually exhausted after long flights, and this system makes the process more effective and convenient, eliminating the need to stand in long queues,” said Syukur, who had just returned from Uzbekistan.
Meanwhile, Nurul Syakirah Ramli, 26, who was heading to Tokyo, Japan, expressed her excitement about using the QR code system, highlighting its fast and user-friendly process.
“This new MyBorderPass app is much more convenient, as there’s no need to stand in long queues. Simply open the QR code on your mobile phone and scan it at the machine,” he said.
Adam Danial Mohd Ali Hanafiah, 20, also praised the QR code feature in the MyBorderPass app, noting that it significantly speeds up immigration clearance compared with the older autogate system.
“The QR code system is efficient as it shortens wait times, and we no longer have to queue for long,” said Adam Danial, who was travelling to Japan for a holiday.
On January 1, Home Minister Datuk Seri Saifuddin Nasution Ismail said the government will implement the use of QR codes, specially for Malaysians, on a trial basis beginning this month, to ensure smooth immigration checks at 40 special lanes at KLIA Terminals 1 and 2.
The use of the QR code at the arrival and departure halls of KLIA Terminals 1 and 2 is a solution to congestion that often occurs at the country’s entry points, especially during peak hours and festive seasons.
Among the advantages of using the QR code is that the immigration clearance period only takes between five and seven seconds, compared with 15 to 25 seconds using conventional autogates.
— Bernama
