SUBANG JAYA, July 9 — Communications Minister Fahmi Fadzil urged ministries and government agencies to explore and harness artificial intelligence (AI) to improve service efficiency for the public.
He highlighted AI’s potential to reduce workloads, including data input, record management and storage, to save time and reduce the likelihood of human errors.
“AI is currently utilised in certain applications, but its widespread adoption is yet to be fully realised.
“We welcome AI technologies that can streamline administrative processes and enhance the efficiency of service delivery,” he said after launching the CelcomDigi AI Experience Centre at the CelcomDigi Hub here today.
Encouraging public visits to the AI Experience Centre, Fahmi emphasised its role in showcasing various pilot and commercially implemented AI technologies in the country.
“I hope this centre will attract not only students but also civil servants, the Chief Secretary to the Government, and others to explore and inquire about applications that could meet the specific needs of each ministry.
“For example, I was shown the use of drones for identifying land movement in hilly areas, and we expect potential interest from the Works Ministry, Public Works Department and Kuala Lumpur City Hall due to the relevance of such technologies to their responsibilities,” he said.
— Bernama
