PUTRAJAYA, Aug 4 — The quality of Internet service in Kampung Bukit Badong, Selangor, as a whole, has been improved from a speed below 2.5Mbps (megabits per second) to 40Mbps on average after remedial action by service providers relating to measurements carried out at several locations.
However, the Malaysian Communications and Multimedia Commission (MCMC) said several areas needed improvement.
“Therefore, we have instructed the service providers to prepare a long-term plan in the near future to improve the quality of Internet for the residents of Kampung Bukit Badong,” it said today.
MCMC said the implementation of the long-term planning will continue to be monitored so that this issue of communication coverage can be resolved.
The improvement was made following complaints on the poor quality of communication coverage received during the Ziarah Kasih initiative programme by the Minister of Communications and Digital Fahmi Fadzil, in Kampung Bukit Badong on July 30.
Following that, MCMC conducted a site visit on August 1 together with representatives of service providers, namely CelcomDigi, Maxis and UMobile.
According to MCMC, a survey at the location of the complaint found the signal from the tower to the village's location could be disrupted as oil palm trees surrounded it.
— Bernama
