KUALA LUMPUR, Feb 16 — There were weaknesses in the payment process of the Malaysian Driving Licence (LLM) card printing services, which resulted in waste and loss of public money amounting to RM14.38 million.
According to the Auditor-General’s Report 2021 Series 2, this occurred due to inadequate supervision of the regulations and agreements by the Road Transport Department (RTD).
“Some 1.83 million LLM cards worth RM14.23 million were unused and penalties totalling RM149,178 for the violations of Service Level Agreement (SLA) were not imposed,” said the report, released today.
To overcome the weaknesses raised, the Auditor-General has proposed that RTD ensure the usage of the cards is monitored frequently to allow efficient use of cards and avoid unnecessary wastage.
“Ensure the contractor complies with SLA and in the event of non-compliance, penalties are imposed immediately.
“It is also suggested that RTD ensure a better monitoring strategy to facilitate immediate and effective response when the problem arises,” read the report.
— Bernama
