By Siti Rohaizah Zainal
SHAH ALAM, Nov 24 — The SELamat hotline has received seven complaints related to domestic violence since it started operating three weeks ago.
Wanita Berdaya Selangor (WBS) chief executive officer said all the cases have been referred to counsellors, the Selangor legal aid office, and the police.
“Some of the cases are referred to counsellors because it is important for us to ensure that callers receive the appropriate assistance.
"In total, since the hotline started operating, 14 calls were received, of which the rest are general inquiries on government agencies, vaccines, and the operation hotline," said Siti Kamariah Ahmad Subki.
On November 16, four of 10 calls received by the SELamat hotline involved domestic violence victims, and one child abuse case.
SELamat was set up to offer crisis support to victims of domestic violence and has been in operation since November 3 at 03-64195027.
The hotline operates 24 hours and is managed by WBS staff and volunteers.
On June 9, Menteri Besar Dato’ Seri Amirudin Shari announced an RM100,000 allocation for the hotline, which was included in the state’s Kita Selangor Package 2.0.
On August 30, the state government also initiated the Selangor Mental Health Programme (Sehat) to help those facing mental or emotional distress during the pandemic.
